RefundsLast Updated: December 16, 2018
If there are exceptional circumstances relating to the refund request, or if it's due to a problem with the application itself, please contact us at firstname.lastname@example.org.
Please be aware that the following are not exceptions:
- Monthly plans that have been left active but not used.
- Monthly plans, where the intention was to cancel the plan prior to the next billing cycle, but this date was missed.
- Subscribers in a higher pricing tier wishing to downgrade during a billing cycle.
- Unused credits of Email/SMSs.